Returns & Exchanges
At Nicholls, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns on all unworn items with original tags. We strive to make the return process as seamless as possible to ensure your shopping experience remains effortless.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship the Package
Affix the prepaid shipping label provided via the portal and drop your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing